Help Center
We're here to help.
Browse by topic below, or send us a note — whatever you bought, we've got you. We reply within one business day, usually the same day on weekdays.
Email
support@luckymuffin.com
Phone
+1 (510) 516-0920Mon–Fri, 9:00 AM – 5:00 PM PT
Got it — thank you.
We'll reply within one business day, usually the same day on weekdays.
Browse by topic
Harbor supportSetup, care, registration, and FAQs for your Harbor playpen.
Haven supportSetup, care, registration, and FAQs for your Haven crate.
Orders & ShippingShipping times, tracking, and delivery questions.
Returns & RefundsStart a return, exchange a size, refund status.
Product SetupAssembly guides, manuals, and what's in the box.
Care & CleaningKeep pieces looking new — wipe-downs and washing.
Warranty & Repairs1-year coverage, claims, and replacement parts.
Account & BillingSign-in help, email preferences, payment questions.
