Shipping policy

We believe great service starts with stress-free shipping. That’s why we’re proud to offer free standard shipping on every Lucky Muffin order, delivered right to your door in 2–8 business days.

Order Processing

Processing time: All orders are carefully packed and shipped within 1–2 business days (excluding weekends and holidays).
You’ll receive a shipping confirmation with your tracking link as soon as your order leaves our warehouse.

Free Standard Shipping

Cost: $0 on all orders—no minimum required!
Speed: Most orders arrive in 2–8 business days after shipment.
Coverage: Currently available for all orders shipped within the continental United States.

Need it faster? Let us know at support@luckymuffin.com and we’ll see what we can do!

Delivery Issues & Lost Packages

If your order is late, lost, or marked as delivered but hasn’t arrived:

Check your tracking for the latest carrier updates.
If tracking shows delivery but you don’t have your package, please wait 24 hours—sometimes carriers mark items early.
Still stuck? Email us at support@luckymuffin.com with your order number and we’ll help resolve it.

Lucky Muffin isn’t responsible for packages after confirmed delivery, but we’re here to advocate on your behalf.

Damaged Shipments

If your order arrives damaged or any part is missing, contact us within 7 days of delivery:

Email support@luckymuffin.com
Include your order number, a brief description, and photos of the damage
We’ll send replacements or work with the carrier to make it right—fast.

Order Changes & Cancellations

Need to update or cancel before it ships?

Reach out as soon as possible at support@luckymuffin.com.
After shipment, you can still return or exchange—just follow our Return & Exchange Policy.

From our home and family to yours — thank you for choosing Lucky Muffin.
If you have any questions about shipping or your order status, we’re always here to help at support@luckymuffin.com.